Shipping policy

Selfcare Apparels Shipping Policy

Welcome to Selfcare Apparels! We appreciate your interest in our exquisite lingerie collection. This shipping policy outlines our procedures and guidelines to ensure your purchases are delivered on time and in perfect condition.

1. General Information
All orders are processed and dispatched from our warehouse in India. We strive to ensure that your lingerie reaches you in discreet packaging, maintaining your privacy and the integrity of the items you've purchased.

2. Shipping Service
We offer shipping services through globally acclaimed delivery partners across India for each order. This is part of our commitment to provide you with exceptional service and value. The actual shipping cost is displayed at the time of checkout.

3. Delivery Timeline
Our standard delivery time is 3-5 days from the date of order confirmation. Please note that this timeline is an estimate and depends on the geographical location of the delivery. Remote areas may experience slightly longer delivery times.

4. Order Processing
Orders are processed on business days (Monday to Friday, excluding public holidays). Orders placed on weekends or public holidays will be processed on the next business day. Once your order is processed and dispatched, you will receive a confirmation email with a tracking number.

5. Shipping Restrictions
Currently, Selfcare Apparels ships products only within the territorial boundaries of India. We are working on expanding our reach to international customers in the near future.

6. Tracking Your Order
Once your order is shipped, you will receive an email with the tracking information. You can use this information to track your order through the courier’s website. This will give you the most accurate information about the status of your delivery.

7. Delivery Issues
If you face any issues with your delivery, such as delays or missing packages, please contact our customer support team immediately. We are here to assist you and ensure a satisfactory resolution to any problems.

8. Changes and Cancellations
If you need to change or cancel your order, please contact us as soon as possible. We can accommodate changes or cancellations only if the order has not yet been dispatched. Once an order is dispatched, it cannot be modified.

9. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy. We have a customer-friendly return policy to ensure that you are satisfied with every purchase.

10. Contact Us
For any queries regarding our shipping policy or your order, please feel free to contact our customer service team at contact@selfcareapparels.com or call us at +91-9958593033.

Thank you for choosing Selfcare Apparels. We look forward to serving you with premium quality lingerie that makes you feel beautiful and confident. Happy shopping!